Allianz Virtual Learning

The digital transformation in claims management

The way to the top

Allianz Versicherungs-AG is launching an extensive qualification offensive as part of its ambitious path to leadership in the service market. Thanks to Allianz Virtual Learning, more than 3,000 employees in claims management now have the opportunity to voluntarily deepen their knowledge in a playful manner as part of a self-controlled learning process.

Lifelong learning

Playful and voluntary learning with Allianz Virtual Learning

In order to meet the demands targeting a leading position on the service market entails, employees can choose their individual training from over 600 modules of assured quality. With a variety of methods such as expert information, quizzes, flash cards, case studies, podcasts and videos at the users’ disposal, the digital learning App addresses various learning types.

Whether you are training alone, in a team or in a competitive setting – Allianz Virtual Learning consistently pursues a voluntary, playful approach. The digital learning App is based on the scientifically proven testing effect. Specific questions targeting the training’s content deepen the knowledge and anchor it in the long-term memory. At the same time, entertaining podcasts or videos support a sustainable knowledge transfer.

Technology

Cloud technology for more security and data protection

The cloud-based, mobile Allianz Virtual Learning is based on the latest progressive web app technology. Employees can access the digital learning app either on private or business mobile devices as well as modern browsers on their computing setup of choice.
All 600 digital training modules were created using a user-friendly content management system. All content and media can be updated quickly and easily.

Based on their individual learning type, users choose between quizzes, flash cards, videos, podcasts, a curated knowledge base, supported by case studies, or a direct link to the federal ministry’s legal database.

Individual learning statistics are only accessible with a personal user account and support  the personal transfer of knowledge. Aggregated trend analyses ensure transparency for employees and the management. The aggregated data will be displayed in an online reporting section.

Data protection and security are a top priority for Allianz Versicherungs-AG. straightlabs hosts all data in an ISO certified German data center. Our cloud hosting solution ensures data security via penetration testing (PEN Test). Personal data processing strictly follows current GDPR regulations. The personalized login process is supplemented by a single sign-on interface.

One of the most effective learning strategies for anchoring knowledge in the long term is answering test questions while learning. This ‘Testing Effect’ is also reinforced every time previously obtained knowledge is recalled from memory.

As a result of employing the latest progressive web app technology, users can access their virtual learning environment anywhere and at any time on their mobile iOS or Android devices or in modern browsers on their computing setup of choice.

Learning

Depending on their individual learning type, users choose between quizzes, flash cards, videos, podcasts, a curated knowledge base, supported by case studies, or a direct link to the federal ministry’s legal database.

Reporting

Individual learning statistics are only accessible with a personal user account and support  the personal transfer of knowledge. Aggregated trend analyses ensure transparency for employees and the management. The aggregated data will be displayed in an online reporting section.

Security

Data protection and security are a top priority for Allianz Versicherungs-AG. straightlabs hosts all data in an ISO certified German data center. Our cloud hosting solution ensures data security via penetration testing (PEN Test). Personal data processing strictly follows current GDPR regulations. The personalized login process is supplemented by a single sign-on interface.

Testing Effect

One of the most effective learning strategies for anchoring knowledge in the long term is answering test questions while learning. This ‘Testing Effect’ is also reinforced every time previously obtained knowledge is recalled from memory.

Technology

As a result of employing the latest progressive web app technology, users can access their virtual learning environment anywhere and at any time on their mobile iOS or Android devices or in modern browsers on their computing setup of choice.

The Tower Game

In line with the Allianz corporate philosophy „Fun is just another word for learning“, voluntary learning is rewarded via game mechanics. Previously earned learning points are transformed into a currency which allows learners to build their own in-app skyscraper in accordance with their individual preferences.