Allianz Virtual Learning

The digital transformation in claims management

The Goal of Service Market Leadership

Allianz Versicherungs-AG is launching an extensive digital qualification campaign on its ambitious path to service market leadership. More than 3,000 employees in claims management can choose the suitable training from over 600 quality-assured training modules. Allianz Versicherungs-AG consistently follows the “Bring your own Device” (BYOD) approach. The mobile learning app can be used on private smartphones at any time, in any place. The Allianz Virtual Learning App is as well accessible on desktops at your workplace.

The key to success is lifelong learning 

Playful and voluntary learning with Allianz Virtual Learning

The mix of methods consisting of expert information, quiz questions, flash cards, case studies, podcasts and videos motivates different types of learners to learn. Whether alone, in a team or in competition – the Allianz Virtual Learning App consistently pursues a voluntary, playful approach. The digital learning app uses the scientifically based testing effect. The knowledge is deepened and anchored in the long term via specific questions on the specialist topics. At the same time, entertaining podcasts or videos support the sustainable transfer of knowledge.

Technology

Cloud technology for more security and data protection

The cloud-based mobile learning app was developed with the latest progressive web app technology. Data protection and security have top priority for Allianz Versicherungs-AG. In order to meet this high security standard, straightlabs processes all personal data strictly according to the requirements of the GDPR in an ISO certified German data center.

Content Management System

he Content Management System (CMS) is the creative design tool of Allianz Virtual Learning. The entire learning content and all media data are created and updated quickly and easily with our user-friendly pages builder. Apart designing and updating the entire learning content the CMS controls the access rights of more than 3,000 users to 600 digital training modules.

Learning analytics adapt the learning content to the learning progress. The digital learning coach reminds you of your personal learning goals.

Individual learning statistics support the personal learning transfer. The online reporting tool shows in real time the aggregated learning behavior using trend analysis.

The entire data are hosted in a ISO certified German data center. An extensive penetration test (PEN test) has confirmed the security of the data. The personalized login process is supplemented by a single sign-on interface.

One of the most effective learning strategies for anchoring knowledge in the long term is answering test questions while learning. This ‘Testing Effect’ is also reinforced every time previously obtained knowledge is recalled from memory.

Using the latest progressive web app technology, all registered users have unlimited access to the Allianz Virtual Learning App at any time, in any place – either with mobile iOS or Android devices or at the workplace within a browser.

Coach

Learning analytics adapt the learning content to the learning progress. The digital learning coach reminds you of your personal learning goals.

Reporting

Individual learning statistics support the personal learning transfer. The online reporting tool shows in real time the aggregated learning behavior using trend analysis.

Security

The entire data are hosted in a ISO certified German data center. An extensive penetration test (PEN test) has confirmed the security of the data. The personalized login process is supplemented by a single sign-on interface.

Testing Effect

One of the most effective learning strategies for anchoring knowledge in the long term is answering test questions while learning. This ‘Testing Effect’ is also reinforced every time previously obtained knowledge is recalled from memory.

Technology

Using the latest progressive web app technology, all registered users have unlimited access to the Allianz Virtual Learning App at any time, in any place – either with mobile iOS or Android devices or at work within a browser.

The Tower Game

Allianz Virtual Learning utilizes proven game mechanics with the aim of rewarding voluntary, intrinsically motivated learning. Self-motivated learning is rewarded with learning points.

The learning points can be converted into Allianz Coins, which allow learners to design and set up their own Allianz Tower in the building game.