Global Learning in the Insurance Market

The digital transformation in claims management

Vision

Engage learners with digital learning to pursue the goal of service leadership in the German insurance market.

Mission Statement

Voluntary and playful learning enables lifelong learning.

Target Group

4.000 users in insurance claims management.

More than just a simple Quiz

Over 600 curated training courses and matching classroom trainings are a significant prerequisite of the educational offerings in claims management.

A tailor made digital Micro Learning App developed by straightlabs should merge the existing training courses with a bunch of digital learning formats to the new blended learning strategy.

Different learning methods for different types of learners. Quiz, Flashcards, Videos, Podcasts, Wikis supplemented by Case Studies and an online access to the German law database of the Federal Ministry of Justice provide a user friendly access to the entire curated knowledge.

All relevant learning progress KPIs are monitored and displayed as aggregated data in online reporting.

Penetration test certified cloud hosting in accordance with the corporate security guidelines and the current privacy policy of GDPR. The personalized login is done via a Single Sign-on interface.

Since February 2018, employees in the insurance industry are expected to invest 15 hours each year in their training. According to the Insurance Distribution Directive (IDD), the digital learning app records the active learning time and stores it on an individual learning time account. An interface between the LMS and the cloud server controls the bidirectional data exchange.

A multi cross platform hybrid App for the most common browsers like Edge, Safari, Chrome and Firefox combined with a native App for iOS and Android enables the access to the learning content at any time.

Learning

Different learning methods for different types of learners. Quiz, Flashcards, Videos, Podcasts, Wikis supplemented by Case Studies and an online access to the German law database of the Federal Ministry of Justice provide a user friendly access to the entire curated knowledge.

Reporting

All relevant learning progress KPIs are monitored and displayed as aggregated data in online reporting.

Security

Penetration test certified cloud hosting in accordance with the corporate security guidelines and the current privacy policy of GDPR. The personalized login is done via a Single Sign-on interface.

IDD

Since February 2018, employees in the insurance industry are expected to invest 15 hours each year in their training. According to the Insurance Distribution Directive (IDD), the digital learning app records the active learning time and stores it on an individual learning time account. An interface between the LMS and the cloud server controls the bidirectional data exchange.

Technology

A multi cross platform hybrid App for the most common browsers like Edge, Safari, Chrome and Firefox combined with a native App for iOS and Android enables the access to the learning content at any time.

The Tower Game

In line with our corporate philosophy „Fun is just another word for learning“, voluntary learning is rewarded with a game. Collected learning points can be transformed into a tower currency to allow learners to build their own skyscraper according to their individual needs.